If you have a question about Euca or a product and the answer is not here, please send us an email.
All questions that are not here, that are asked via our contact page, will be added to our FAQ’s for future reference.
A. Free Delivery on all orders $70 and over Australia Wide. Any orders below $70 will incur a Small Freight & Handling charge.
We have also added our NEW “Euca On Line info Group” . where we email “Product updates & specials” about once or twice a month. Once you sign up we will send you a 10% off your next order Discount Code.
A. Yes, you can stipulate the deliver address in checkout to any location you need. We prefer not to deliver to a PO BOX as that can cause some freight issues .
A. Yes we have started to add 20kg and 20lt versions of our best sellers, but if you don’t see a larger size of a product you want, let us know by email (contact) and we can get that for you.
please tell us, otherwise we won’t know.
A. Yes, The main purpose of the Euca On Line is to show case the whole range of Euca to the general public, which we can’t currently via our usual distributors. That said, if you are a small independent supermarket out past back of Bourke and you don’t want the hassle to go through normal channels and are happy to pay up front via card or PayPal then please contact us here. we have Wholesale available on the website … hidden from the retail . You must join and pass some checks before becoming a wholesale customer.
A. Yes, we supply orders via our Sydney Based Logistics or direct for the factory in Altona Melbourne. Over time we intend to send all orders direct from the factory in Altona so we can add a more personal touch.
A. What cant you use it on is more easier to answer. To let you know, we have used Universal on; Silver, stainless, stone benches, brass, chrome, black glass cook tops, oven racks, shower glass, basins, tiles walls, laminated cupboards, painted walls, doors, plastic trays and toys, taps, fridges, kettles, toasters… tell us your Universal new clean item and we will give you a FREE gift on next order.