Euca like all unique products raises a host of questions. Find answers to frequently asked questions here.
If you have a question about Euca or a product and the answer is not here, please send us an email.
All questions that are not here, that are asked via our contact page, will be added to our FAQ’s for future reference.
Q. How much does shipping cost?
We have also added our NEW “Euca On Line info Group” . Where we will email our loyal subscribers “Product updates & specials” about once or twice a month.
Q. Can I have my order sent to work / home / another address?
need. We prefer not to deliver to a PO BOX as that can cause some freight issues.
Q. Why am I seeing some residual Euca powder in my front loader dispensing drawer?
One aspect of the use of fillers is to help disperse the laundry powder when subjected to a water spray, such as happens in the drawer of a front loader.
New front loaders, to gain a high eco rating, or to be termed high efficiency, have less pressure & volume than previous models in the dispensing drawer.
This change has resulted in us being aware that at times you may see remnants of powder left behind in your drawer that have not been pushed out into the wash.
Euca’s chemists have experimented with changes to remove this concern, but sadly it would result in us having to add salts and / or enzymes (fillers and replacement active raw materials) which we have decided we won’t do, as our loyal customer base relies on Euca not having additives that may upset any skin or bronchial allergies.
Based on this, we recommend if you are seeing traces of this happening, to pre-mix Euca with some water to make a slurry in the drawer and, or, sprinkle the powder directly onto the washing that has been inserted into the tub of the machine.
The team at Euca hopes you understand and can appreciate we are looking at numerous options to resolve this, but at present we feel it best to leave the formula unchanged until we can be 100% certain any change will have the same result in cleaning and protection for you and the environment.
Feel free to let us know your thoughts on this, or anything else you would like to ask in regards to Euca and cleaning in your home, we are always happy to help. Email us at [email protected]
Q. Who is Proud Products Pty Ltd and how are they related to Euca?
Q. Do any Euca products contain Parabens?
Q. How much Euca should I use?
Q. Can I set up a Trade Account?
Q. Am I dealing directly with the factory?
order is packed personally by our team in Alona, then shipped directly.
Q. What is really in Euca?
Q. Is Euca safe for my children?
Q. Is Smell Expell able to remove pet odours?
in our own homes, and love it. Yes, it works a treat.
Q. What can I use your new Euca Universal cleaner polisher on?
Q. Does the Euca Laundry Liquid have the same cleaning power as the Euca Laundry Powder?
Please see below the comparison information between Euca laundry powder and liquid.
Oddly the liquid was developed way back when Dynamo was first launched, and customers started to use a liquid more than a powder. The Beauty of the liquid was seen as it “dissolved” completely and clothes didn’t have a white powder residue. sadly the majors still add “extras” into liquid, which actually really means they don’t really dissolve.
Euca didn’t need to make a liquid as our powder does completely dissolve, but customer demand for a liquid made us make a Euca Concentrate liquid wash.
The main difference between our powder and Liquid is the Powder still has some phosphate (in good earth compatible quantities to make plants grow green) whereas the Liquid has none at all, so its green as well, but we know some country customers who prefer the Powder grey water to use over the liquid as the phosphate really does help plants. Other than that, both do the same job and have the same cleaning power.
Usage – recommended
Front loaders 20 gram per wash – so a 10kg tub should last 500 washes
Top loaders 30 grams to 40 grams depending on soils in clothes , so about 330 washes
Front Loaders 20ml per wash – so again about 500 washes.
Top loaders is about one serve 30ml to 40ml or more depending on soils – so again about 330 washes.
We advertise 10 to 20 cents a wash … powder or liquid. But generally it is about 15 cents a wash.
Q. Is Euca tested on Animals?
Q. Does Euca contain Palm Oil?
Q. Do any Euca products contain Parabens?
Q. Why is Euca TUFF now going to be called MULTI?
Q. What are the Terms and Conditions for the Free Shipping Trial Promotion?
FREE SHIPPING OFFER:
- This offer is not eligible with any other promotions or specials.
- Can only be used ONCE per customer.
- Can only be redeemed on ONE product offered in the promotion.
- NOTE: You will NOT be able to purchase two or more products from this promotion and receive free shipping.